Founder | Director | Executive Consultant

Sue Hancock is the Founder, Director and an Executive Consultant of Premium Payroll Solutions. With over two decades of experience leading complex payroll functions for organisations exceeding 10,000 employees and managing payrolls of over $350 million, Sue Hancock brings unmatched depth and operational insight to every engagement. Across more than 15 years as a strategic consultant, Sue has advised over 200 clients on payroll governance, employment law, risk management, and transformation. Her expertise spans multiple industries and business sizes, covering everything from payroll remediation and system implementations to audits, process optimisation, and fraud detection. As the founder of a specialised payroll and HRIS consultancy with a team of up to 65 staff at one stage, Sue has delivered end-to-end payroll services and served in C-suite advisory roles for major organisations in Australia, the UK, and New Zealand. Her work has been formally recognised in case law for its clarity, compliance, and practical application within complex legislative frameworks. Sue is widely regarded as a trusted expert in payroll strategy, known for her ability to translate complexity into clarity and provide confident, compliance-first solutions in high-stakes environments.