Backed by Trust.
Built on Accountability.

Carrying Forward the Trust We’ve Earned

For over a decade, our team has helped organisations navigate New Zealand’s most complex payroll environments: under audit, under pressure, and under scrutiny from MBIE, IRD, and the Employment Court. This trust wasn’t built through slogans or campaigns.
What backs us is the trust we have already proven.

Managed Payroll with Accountability Built In

We’ve never avoided the hard parts and we don’t step back when things get difficult. We’re prepared to look at the legacy data others can’t face. We bring compliant solutions when everything is falling apart. When issues escalate, we stay. We sign our names behind every recommendation. We don’t outsource responsibility because we have the capability to stand behind our work.
We are built on accountability, so you can focus on what matters most.

Sue Hancock | Director

“Our confidence is built on knowledge and expertise, not from textbooks but from years of practice. This is the foundation on which so many companies trust us.“

Sue Hancock
Founder | Director | Executive Consultant

Trusted by leading brands
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accorRyman logo
BestStart client logoWoolworths logo

the "Premium" way

At Premium Payroll Solutions, our journey began with a belief that payroll is more than a function: it's a responsibility, a relationship and a reflection of trust.

The origin of The Premium Way came from our desire to give clients, partners and employees a sense of confidence, care and clarity in every payroll moment.

The Premium Way was shaped by the lived experience of our founders and team. Together, we built a culture grounded in doing the right thing, even when it’s hard. This foundation demands deep trust, shared accountability and the courage to speak up - to always act with integrity.

Meet Our Operational Excellence Team

Focused, experienced, and results-driven
These team members are at the heart of everything we optimise.
Sue Hancock | Director

Sue H.

Founder | Director
Executive Consultant

Dr Michael P.

Director
Data Science & Remediation Manager
Craig H | CFO

Craig H.

CFO
Briana H

Briana H.

MPS Payroll Manager
Athena | Project Manager

Athena N.

Project Manager
Flora W |Marketing Manager

Flora W.

BD & Marketing Manager