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SUE HANCOCK
Trusted by top companies across New Zealand
Strategic payroll expertise,
meets operational excellence.
PPS brings judgement, clarity, and proven methods to keep payroll accurate and compliant across any platform or team.
Expertly managing payroll for accuracy and compliance
Strategic Payroll Advisory
As your trusted partner, we can quickly review your payroll framework to identify its strengths and gaps, giving us the insight to provide strategic advice.
Data Services
If required, we cleanse and correct your payroll data to establish a solid, compliant foundation.
Payroll Management Services
From day-to-day processing to complete operational ownership, our team can fully or partially manage your payroll. The result is a compliant and reliable service, with the flexibility to choose the level of support you need.
Complete end-to-end solutions
Payroll issues are rarely isolated. A data error might reveal process gaps. Non-compliance can stem from outdated frameworks. That is why we do not just fix a problem in isolation. We assess, correct, and manage your payroll holistically so you do not end up solving the same issue twice. Whether you need us to jump in midstream or manage the entire journey, we provide integrated support across advisory, data, and operations. This delivers long term peace of mind, not just short term fixes.
Data stays local and secure
From start to finish, your payroll information never leaves NZ, remaining fully compliant with local privacy and regulatory standards.
One expert, every step of the way
Unlike other providers who outsource parts of their service or pass you between teams, we assign a dedicated local expert to support you from start to finish. This ensures consistency, faster response times, and someone who truly understands your business, your people, and your payroll history.
De-risk payroll compliance and resolve historical errors
Strategic Payroll Advisory
Review and Identify Risks
We begin with a thorough review of your payroll setup, processes, and records. Our experts analyse employment agreements, system outputs, and pay rules to identify compliance gaps and historical issues. Drawing from deep regulatory knowledge and real-world remediation experience, we give you clear, actionable advice tailored to your situation.
Data Services
Clean, Correct and Reconcile
Risk often hides in the detail. We clean and validate your payroll data, correct errors, and reconcile inconsistencies across systems and records. This ensures your data is accurate, reliable, and audit-ready. Our team combines payroll expertise with data science to uncover patterns others may miss.
Payroll Management Services
Manage and Prevent Future Risk
De-risking isn’t just about fixing the past - it’s about building a safer future. Through our Managed Payroll Services, we help you strengthen day-to-day operations.
We are Data-first
Our in-house PhD-level data team is one of our greatest strengths. We combine advanced data science with years of remediation experience to uncover what others miss. From error detection and root-cause analysis to audit-ready reporting and full reconciliation, we bring clarity to your payroll data and confidence to your compliance.
We understand compliance inside and out
Our team has led some of New Zealand’s most complex remediation and advisory projects. We don’t just understand the Holidays Act and other local regulations, we know how they translate into real-world payroll advisory, system configurations, and employment agreements. That’s how we help you close compliance gaps and prevent future risk.
Optimise and Modernise payroll to drive efficiency and scalablility
Strategic Payroll Advisory
Rethink your investment: Modernising payroll doesn’t always require a new system.
With decades of payroll expertise, we help you review current operations and systems to identify bottlenecks and uncover opportunities for improvement. In many cases, small configuration changes or smarter processes are all that’s needed. Our advice is clear, practical, and focused on what matters most, so you can move forward safely and without unnecessary costs.
If a system upgrade/implementation is truly required, we’ll guide you through it. Our role is to recommend the solution that truly fits your organisation and make sure it delivers results in real-world conditions.
Data Services
Clean, structured data is the foundation of any efficient payroll operation. Our PhD data team helps standardise and streamline your payroll information, resolving inconsistencies and aligning formats for better usability. In many cases, data refinement alone can unlock new automation opportunities, simplify processing, and improve reporting
Managed Payroll Services
Sometimes, the smartest move is simply handing it over to the right team. With PPS, you gain immediate access to experienced local payroll specialists who can take care of part or all of your operations. It’s a faster, more scalable, and cost-effective way to modernise — without the overhead of building and managing an in-house team.
We’re fluent in every major payroll system
Over the past decade, we have helped organisations across New Zealand process payroll using all the leading platforms. This hands-on experience means we know the strengths and limitations of each system, allowing us to recommend solutions that truly fit your needs.
We know where things go wrong
Using a system is one thing. Making it work correctly is another. Many payroll issues come from unclear rules, misconfigured settings, or poor process design. We help clients avoid these mistakes by ensuring everything is aligned between people, systems, and compliance from the start.
100%
30+ Yrs
2,000+
750+
Still deciding if PPS is right for you?
Start here.
I’m C-suite / an executive… why should I care about payroll?
Payroll is one of the most complex and cross-functional areas in any organisation. It spans HR, finance, legal, and systems. This breadth creates grey areas of responsibility where critical compliance risks are often overlooked. Despite its wide reach, it’s rare for a single department to fully own or understand payroll’s legal obligations.
As a result, payroll issues often go unnoticed until they escalate into MBIE investigations, IRD penalties, or Employment Court proceedings. In some cases, directors have even been held personally liable. As an executive, you may not manage payroll directly, but you are ultimately accountable.
PPS helps close the gaps, safeguard compliance, and reduce risk before it’s too late.
I’ve got a system and in-house experts. Why partner with PPS?
Your payroll team and system can still keep operations running.
PPS will stand alongside them, taking care of audit, compliance, remediation, regulatory assurance – or whatever you may need.
With PPS as the specialist partner, your in-house team can focus on delivering payroll while we safeguard its accuracy and resilience.
Why do regulators reference PPS’s methodology?
Backed by decades of hands-on payroll experience and hundreds of complex cases across diverse industries, PPS’s methodology has evolved into our unique IP, giving us unparalleled expertise in navigating payroll compliance.
Our methodologies are referenced by MBIE and validated through Employment Court precedents, making our approach tested, trusted, and proven.
Few providers in New Zealand have this level of regulatory recognition.
Why payroll shouldn’t be chosen on price alone
We know there are many very cheap payroll service providers in the market. But low cost often comes from hidden trade-offs: some re-outsource your payroll, others shift operations offshore to cut expenses. That might reduce the invoice, but it increases your exposure from missed NZ-specific compliance rules to the absence of real accountability when things go wrong.
Conversely, spending a lot on a high-end payroll system will not ensure it always remains compliant. All systems require proper maintenance and expertise to keep them up-to-date with ever changing business needs.
PPS deliver local expertise, direct responsibility, and full compliance assurance, giving you confidence that every calculation can withstand MBIE or ERA scrutiny.
Because in payroll, peace of mind is worth more than a cheap price tag.
Why do leading company choose PPS over other payroll providers?
Leading organisations choose PPS because we don’t just process payroll, we solve payroll.
With decades of hands-on experience, tested methodologies referenced by MBIE, and a proven track record across multiple industries, PPS offers compliance certainty and operational confidence that few providers can match.
When the stakes are high, leading companies trust PPS to protect their people, their business, and their reputation.
What makes PPS truly end-to-end and why does it matter?
Most payroll providers stop at processing — PPS goes further.
- Full problem view → We go beyond surface fixes. Our staff dive deep to analyse historical data, system settings, policy changes, and process design to uncover the real root causes of problems.
- Full solution chain → We can cover the entire payroll journey — remediating past errors, stabilising today’s operations, and modernising for the future — so you don’t have to manage multiple vendors or repeating issues.
- Full control & visibility → All services are delivered 100% in New Zealand. You get direct access to our payroll experts and every recommendation we make stands up to scrutiny from MBIE, IRD, and the Employment Court.
With PPS, “end-to-end” means one trusted partner, one proven methodology, and complete confidence that your payroll is compliant, resilient, and future-ready.